We bought our Honda CRV new in 2008. It's been a great vehicle and there have been no major issues until now. The AC went out a couple of years ago and since we rarely need it here in the PNW, we decided to forgo the $1200.00 repair for a new compressor pump. It recently started making a terrible rattling noise and I was unable to determine the cause. Dropped it off at King's and the next day, Dan called to give me the bad news. The compressor was actually coming apart and would need to be replaced. When I explained about not wanting to spend so much money, he offered an alternative solution. One that would keep the vehicle running properly, but would eliminate the AC, which we were already fine with. And it only cost half of what we would have had to pay. They got us fixed up and my wife picked up the car and headed out. Several miles down the road, it stopped accelerating properly and started chugging and lurching. She limped it back to King's and they said they would have a look. Dan called to explain that a solenoid in the oil system had gone bad. He waived the diagnostic fees, replaced the solenoid, topped off the oil, and had us back on the road the next day. The work was performed in a timely manner, and the customer service was excellent! Definitely will be back when/if more work is needed.