King's Transmission Complete Automotive Service Center

Excellent first experience. Eric and Allen were professional, kind, courteous and straightforward from my first phone call through finalizing payment (which was totally reasonable). They saved my day, my sanity, and restored my faith in humans for one more day.

This is a follow up to my 1st review....After looking over the receipt, I found out that I was double and triple charged on parts/labor... They charged me $26.00 for each spark plug totaling $158.76 when the spark plugs cost hightest $11.90 each, and I found out that only 1 spark plug was actually changed. I know this because only spark plug #4 is Mopar SP303917AC and the remaining 5 spark plugs are Champion RE14PLP5 Double Platinum Spark Plug (also referenced as Champion 7440) .... (I have pictures/video of taking the spark plugs out of my vehicle.) This still needs to be replaced here in Colorado because it is arching, check engine light flashing, which is super bad. I'll explain at the end of this review..... I was charged a total of $362.26 to change 1 spark plug only... NO Wires... Then I was charged $26 per qt, Totaling $52.00 for Auto Trans Fluid ECO ATF OE+ - 1QT, when it only cost $12-14 per QT. Then charged me for 2 QT's. when it only hold 1.8 qts, and ken wrote on the receipt that it was low, not empty and they just added to it, didn't flush it. The oil change was the only thing at a reasonable price = Totaling $ 67.67 Here is the kicker, I asked for a loud noise coming from the tire to be looked diagnosed only. I was charged $277.50 for diagnostic time, which included checking the oil, transfer case, all the fluid levels which were already included with the oil change.. Double charged me for that and why would you check the spark plugs? I never asked to have that looked at? When I brought it in, it was idling perfectly and there was no check engine light and no codes, so why would they even go there? Any reputable auto shop would not have let me drive back to colorado with a flashing check engine light caused from spark plug. Because It could have killed me or someone else on the road...Here's why............ Unburned Fuel in the Exhaust: When a spark plug arcs or fails to fire the air-fuel mixture properly, raw, unburned fuel dumps directly into the exhaust system.It causes the Overheating of Catalytic Converter: As that unburned fuel reaches the hot catalytic converter, it ignites inside the component. Temperatures can skyrocket past 1,200°F (649°C), melting or destroying the converter and creating a major vehicle fire hazard. To be continued.....

After getting my oil changed, it was recommended that I get my transmission fluid changed, but this would be the 4th time in 2 years, so I scheduled with King's Transmission because I figured something bigger might be going on and I wanted to know for my peace of mind. I read all the reviews and was skeptical because I rarely read so many real reviews where a business is honest and actually does what it says it will. However, King's checked out my transmission, and the only thing I needed to do was a full transmission fluid change vs the typical that only change a third of the transmission fluid. Although this cost me between $500-$600, it was significantly cheaper than having to replace my transmission or some other bogus reason another repair shop could've quoted me. I am thankful they didn't take advantage, and just gave me their honest opinion about what I needed to do.

A team of patient and tenacious professionals who stand behind their work and take care of their clients.

If I could put a negative 10 stars I would. I had the worst experience of my entire life. I was lied to, miss lead, nickel & dimed and left high and dry with a Jeep that was not fixed correctly and a bill of $862.67! I was totally taken advantage of by Allen, I booked an appointment online and explained what I needed. I left colorado and when I arrived in Cordalela, WA I heard a noise coming from the driver side tire and smoke from the engine (that was as I was leaving colorado, there was not smoke at this time), I went to a local mechanic and he looked at it and said, "sometimes when getting your oil changed new employees mistake the transfer case for the oil plug, drain it and overfill the engine, it is rare but he has seen it happen" that would explain the oil/smoke when I left Colorado, the noise coming from the drivers side was a rock that was deep in the tire area or maybe damage from the transfer case. He was pretty sure it was a foreign object causing the noise, it would eventually work its way out. But inorder for him to verify it he would need to spend more time with the jeep, and since I was just hours away from my destination, he told me to drive it to Renton, WA and explain what his theory is, or I could stay there and get a hotel room etc... They spent 45 minutes driving it, took off the tires, checked the transfer case level, ect...I tried to pay him but he didn't charge me a penny, that's good, honest , trustworthy family owned business. So I bought them several pizza's for lunch, to show my gratitude... So, I already knew the transfer case was low and the possible oil debacle, what I needed was to find out what the noise coming from the drivers side tire was. I brought the jeep in to have the transfer case filled and find out what the noise was. I asked Allen to come out to the Jeep with me so I could show him what I needed looked at and he could hear the noise I was talking about, "he said one of the tech's would do that" that should have been my first red flag... Long story short, I was told the noise was loose bolts and that I needed new spark plugs and that it didn't look like I had an oil change in a long time and oil was black. I asked Allen to save the oil filter so I could bring it back to Colorado to show Valvoline and possibly get a refund for the oil change. (he didnt save it for me) Here's what happened, Allen called me and said there was a spark plug that was shredded (something like that) and couldn't believe I made it here from Colorado with that spark plug. I had know Idea what he was talking about, but it sounded necessary to have done. He called me back a few hours later and said, the person who changed the spark plugs prior over tightened it and broke the white part, and they didn't do it, so now I needed to pay another $185, I told him NO, stop working I'll pick it up. We argued for a while and he said, "You should show me more gratitude then attitude" I was speechless, then he said , "Ill wave the $185, and you should try to have a better day and attitude." wow that's the worst customer service I have ever had.... NOPE it gets worse...I picked up the jeep and it was around 4:30-4:445, I drove a few blocks and the noise from the driver side was still there and now the timing was off on the sparkplugs, and it was sputtering. I called Allen told him it wasn't fixed and the sparkplugs were misfiring! His reply was we don't work on weekends and I'm not calling a tech to come back in tonight, and that I could bring it back in on Monday. No apologies, nothing, just oh well, with a nonchalant condescending attitude. Allen knew I was leaving for colorado on Sunday, I had to be back to work, and there was no way I could bring it back on Monday....With the comments he made to me and the bad customer service, I honestly believe he knew the spark plugs were set incorrectly. I'm not a mechanic and I knew just a few blocks away. All service stations checks their work prior to releasing the vehicle, whoever test drove it had to of known the noise was still there and the spark plugs where misfiring and the big RED check engine light was now on. I was expecting Allen to at least call on Monday to see how the Jeep was, but NOPE I haven't hear a word from him or Kings Transmission....You say 100% satisfaction guaranteed, that is a lie....Family owned business, that's why I went to Kings Transmission, what a total joke. I'm pretty sure your not going to put this up on your reviews, so that is why I'm going to let as many people online, BBB and wherever I can know what happened to me and not to use your services!!! and I also, have to pay someone to fix your poor workmanship. So, i guess Allen did get the extra 185 from me after all.

I want to thank Eric, Alan, and all the Kings Transmission team for going consistently above and beyond to successfully accomplish major repairs this year on my 1986 Chev K-10 pickup. The mechanical expertise and integrity provided helped reduce and control repair costs for a complete transmission rebuild and installation of a new carburetor. Having knowledge and ability to research, locate replacement components, and fully perform repairs on 40 a year-old vehicle is very much a rarity in this day and age. Many thanks again

They are super ethical, my opinion. They don’t do work that doesn’t need to be done and they don’t try to oversell you. They explain everything and put it in writing for you! I’ve taken my vehicle there for service a few times. One time I went for an oil change just because of the time that had lapsed, not the mileage, they told me the oil was still clean, and I really didn’t need to make the change at that time. They topped it off when they started draining it because they saw how clean it was. This was for a camper van that wasn’t used as much as a regular vehicle. I also took it in for review after somebody got a buyers report. A competitor of theirs tried to claim a lot of things wrong and that it needed $6000 of repairs. They did not see anything urgent at this time and clearly explained what needed to be done and when in the future. They don’t try to rip you off. I think they get referrals the old-fashioned way, word of mouth by being ethical. That’s my experience with them over the past several years.

I've been going to Eric's shop kings transmission since 2011 was the first. Then in 2016 they put a new engine in my 06 ford ranger then a new transmission in 2017, 200,000 miles later and runs like a new car. In 2020 I thought my transmission went out on my 77 ford f250 turned out it was just a vacuum leak they saved me around $3,500. They just recently replaced my water pump and alternator on 94 integra. I can go on and on. There a great shop! the only place I'll take my cars. Thank you

It feels like they care about fixing the problem rather than going through the manufacturer recommendations only. I was able to bring in my own flywheel and clutch and if I wanted oem parts, they were willing to just replace the needed ones instead of including the slave cylinder which is recommended by Honda. If the part is good, leave it be in my opinion.

Best shop in town. Look nowhere else!